FAQ

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Frequently Asked Questions

Can I receive a FREE private consultation with the shaper?

Everyone who orders a board is offered the opportunity to receive a FREE private consultation with our shaper GAVIN UPSON. If you’re local to the Tweed Heads area, these appointments can be in person at our Factory. Otherwise, they are held by telephone or Facebook video call.

To book an appointment to place your board order and take advantage of a FREE private consultation, simply get in touch via info@1-DAshapes.com or +61 (0)7 5534 7704.

How long will my surfboard take in production?

Approximately 4 weeks for PU and 5 weeks for epoxy. Add another week if you’re getting artwork.

Can I get accessories (e.g. fins, grips, leggies, board bags, etc) when ordering my board?

Yes you can.

Simply let us know via info@1-DAshapes.com what you are after at the time of ordering and we’ll arrange the accessories to be sent with your board, including 20% off RRP of those accessories.

Can I visit the Factory to view and buy boards.

We don’t hold stock-on-hand. All boards are made to order.

We run our Factory BY APPOINTMENT ONLY for those ordering a board and wanting to take advantage of a FREE private consultation with our shaper.

Can I order a custom surfboard?

Absolutely. There is no charge to customise our surfboard models.

To place a custom order, simply get in touch with us via info@1-DAshapes.com or +61 (0)7 5534 7704 to discuss your custom board requirements.

Can I have 5 fin plugs placed on my board so I can ride it as a thruster or a quad?

Yes, the 5 fin set up is an option at a small additional cost on all of our models when placing a CUSTOM order board.

To place a custom order, simply get in touch via info@1-DAshapes.com or +61 (0)7 5534 7704.

Can I get glassed on fins instead of fin systems on my board?

Yes, glassed on fins are available at a small additional cost when placing a CUSTOM order board.

To place a custom order, simply get in touch via info@1-DAshapes.com or +61 (0)7 5534 7704.

Do you offer channel bottoms?

Yes, channels are available at a small additional cost when placing a CUSTOM order board.

To place a custom order, simply get in touch via info@1-DAshapes.com or +61 (0)7 5534 7704.

Can I get colour on my surfboard?

Yes, you can have whatever artwork you like on your 1-DA board at an additional cost when placing a CUSTOM order board.

You might like to check out the range of Inlayz (we offer 20% off RRP of Inlayz). Or if you have an idea, simply put it on paper and send it to us at info@1-DAshapes.com so we can provide a quote.

To place a custom order, simply get in touch via info@1-DAshapes.com or +61 (0)7 5534 7704.

Does my 1-DA board come with fins?

The POPSICLE model comes standard with glassed on twin fins.

If you would like a set of fins with your board order, simply let us know what you are after at the time of ordering and we’ll arrange for that fin set to be sent with your board, including 20% off the RRP of the fin set.

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