Frequently Asked Questions
Can I receive a FREE private consultation with the shaper?
Everyone who orders a brand new board is offered the opportunity to receive a FREE Private Consultation with our World Class Shaper GAVIN UPSON.
Appointments can be attended:
- in person at our Tweed Heads premises; or
- by Facebook Video Chat; or
- by Telephone.
Book your FREE Private Consultation HERE.
How long will my surfboard take in production?
Approximately 4 weeks for PU and 6 weeks for epoxy. Add another 1 to 2 weeks if you’re getting artwork.
Can I get accessories (e.g. fins, grips, leggies, board bags, etc) when ordering my board?
Yes you can.
Simply let us know via info@1-DAshapes.com what you are after at the time of ordering and we’ll arrange the accessories to be sent with your board.
Can I visit the Factory to view and buy boards.
We don’t hold stock on hand. All boards are made to order.
We run our Factory BY APPOINTMENT ONLY for those ordering a board and wanting to take advantage of a FREE Private Consultation with our World Class Shaper GAVIN UPSON.
Can I order a custom surfboard?
Absolutely. There is no charge to customise our surfboard models.
Simply book yourself a FREE Private Consultation to discuss your custom board requirements with our World Class Shaper GAVIN UPSON.
Can I have 5 fin plugs placed on my board so I can ride it as a thruster or a quad?
Yes, the 5 fin set up is an option at a small additional cost on all of our models when placing a CUSTOM board order.
Simply book yourself a FREE Private Consultation to discuss your custom board requirements with our World Class Shaper GAVIN UPSON.
Can I get glassed on fins instead of fin systems on my board?
Yes, glassed on fins are available at a small additional cost when placing a CUSTOM board order.
Simply book yourself a FREE Private Consultation to discuss your custom board requirements with our World Class Shaper GAVIN UPSON.
Do you offer channel bottoms?
Yes, channels are available at a small additional cost when placing a CUSTOM board order.
Simply book yourself a FREE Private Consultation to discuss your custom board requirements with our World Class Shaper GAVIN UPSON.
Can I get colour on my surfboard?
Yes, you can have whatever artwork you like on your 1-DA board at an additional cost when placing a CUSTOM board order.
If you have an idea, put it on paper and send it to us at info@1-DAshapes.com so we can provide a quote.
Simply book yourself a FREE Private Consultation to discuss your custom board requirements with our World Class Shaper GAVIN UPSON.
Does my 1-DA board come with fins?
Unless stated otherwise on our website, all 1-DA surfboards are sold without fins.
If you would like a set of fins with your board order, simply let us know what you are after at the time of ordering and we’ll arrange for that fin set to be sent with your board and your invoice adjusted accordingly.